Check-in time is 4:00 PM.

Check-out time is 11:00 AM.

The minimum age for check-in is 21.

Yes, a valid government issues passport or ID is required at the time of check-in.

Yes, you may check in with a debit or credit card as a form of payment. The hotel requires a daily $200 authorization for incidentals, which gets released upon departure if additional charges not incurred.

We are a 100% non-smoking hotel.

Yes, our daily amenity fee of $66.67 per night with taxes included Fitness/Yoga classes, in room Wi-Fi connection, local and 1-800 phone calls, 24-hour Concierge and Front Desk services, Daily Yoga and Fitness Classes in our world-class two-story fitness complex, access to our exclusive beach club on South Beach and two complimentary drinks upon arrival.

There is no additional charge for wireless internet. It is included in the amenity fee.

Yes, The Elser Hotel features a 10,000 sq. ft. state-of-the-art multiple level fitness complex, which is open 24 hours. Additionally, complimentary fitness classes are available on a daily basis as well as an outdoor yoga deck.

Appointment for private physical training sessions with licenced professionals are also available. Check-out our Experiences page for more information!

Yes, The Elser Hotel features a 132' wraparound resort style pool on the outdoor roof deck, with a gradient entryway and shallow-end (perfect for families) as well as a 16-person swim-spa hot-tub.

Yes, The Elser Hotel has a package handling and storage fee policy to ensure efficient service:

• Package Handling Fee: Guests will incur a $5 fee per package starting from the 11th package onward. Additionally, packages weighing 20 pounds or more will be charged at $10 per package regardless of the total number received.
• Package Storage Fee: Packages held for more than 7 days will be charged a $3 storage fee per package per day until collected.

Please plan your shipments accordingly to minimize additional fees. For any questions, feel free to contact the front desk or our concierge team.

Yes, The Elser Hotel is pet friendly. All pets are required to be registered at the front desk with a $100 non-refundable deposit due at check-in. There is a limit of 2 pets per room with a weight limit of under 75 pounds each.

Vice Versa, an intimate Italian aperitivo bar and restaurant located on our lobby level. Mon-Sat: 5 PM - 12 AM (Happy Hour Mon - Thu: 5 - 7PM)

Rooftop Bar located on our Pool Deck. Open for Cocktails Daily. Mon-Thu: Noon-7 PM | Fri-Sun 11 AM - 8 PM  

Yes, The Elser Hotel offers convenient valet parking for guests. Pricing is $75 per day (inclusive of taxes).

Please note that rates are subject to change and availability.

The Elser Hotel is 7 miles away from Miami International airport which is approximately a 20-minute drive. 

Yes; housekeeping stayover services will be performed every other day. Guests may speak with the front desk to coordinate additional stayover services during their stay. 

At The Elser Hotel, your family's safety is our utmost priority. We provide cribs for our youngest guests upon request, available on a first-come, first-served basis. We adhere strictly to safety guidelines, providing only a snug, well-fitted crib sheet, without pillows, comforters, or blankets, to minimize any risk. All cribs and their components are thoroughly sanitized, ensuring a clean, secure, and welcoming environment for your peace of mind.

The Elser Hotel is the ultimate destination for Miami Heat fans looking to elevate their game day experience. Here's why we’re the best choice:

• Prime Location: Conveniently located in Downtown Miami, The Elser Hotel is just a 5-minute walk from the Kaseya Center, making it easy to catch all the action without the hassle of parking or traffic.
• Luxurious Accommodations: Enjoy residential-style suites with floor-to-ceiling windows, full kitchens, and walk-out balconies offering stunning views of Biscayne Bay and the Miami skyline.
• Pre-Game & Post-Game Amenities: Start your night with drinks at our rooftop pool bar or dine at Vice-Versa, our on-site restaurant. After the game, relax in our spacious suites or unwind in our 16-person swim-spa hot tub.
• Exclusive Offers for Fans: Look out for our game night specials or package deals, perfect for Heat fans looking to make the most of their trip.
  Access to Vibrant Miami: Beyond basketball, you’re steps away from world-class dining, shopping, and entertainment in Downtown Miami.

Whether you're in Miami for a single game or the entire season, The Elser Hotel provides the perfect combination of comfort, convenience, and excitement for Miami Heat fans. Book your stay today and cheer on the Heat in style!

Stay close to the action at The Elser Hotel—where Miami Heat fans feel at home.

If you're intersted in joining The Elser Hotel & Residences team, you may view opportunities at the following website: The Elser Hotel & Residences - Career Opportunities

The Elser Hotel is the closest hotels to the Miami Cruise Port, located just 1.5 miles away. With a quick 5-10 minute drive, it’s the perfect choice for travelers seeking proximity and convenience.

Yes, The Elser Hotel offers a reliable shuttle service to the Miami Cruise Port for an additional fee, through one of our local partners. Our concierge team can help you schedule your ride, ensuring a seamless transfer to your cruise departure.

The Elser Hotel provides top-notch amenities tailored to cruise travelers, including:

• Early check-in and late check-out options.
• Secure luggage storage for pre- or post-cruise convenience.
• Fully equipped rooms and suites with kitchenettes for extended stays.
• A rooftop pool and lounge area to relax before your trip.
• High-speed Wi-Fi and concierge services to plan your itinerary.
• Parking Packages to allow your car to remain at the property while you are at sea.

The Elser Hotel is the ultimate choice for cruise passengers because:

• It’s just minutes away from the Miami Cruise Port.
• Guests enjoy luxurious amenities like a rooftop pool and fully equipped suites.
• The location in Downtown Miami offers easy access to attractions, shopping, and dining.
• The hotel’s commitment to personalized service ensures a stress-free stay.