Check-in time is 4:00 PM.

Check-out time is 11:00 AM.

The minimum age for check-in is 21.

Yes, a valid government issues passport or ID is required at the time of check-in.

Yes, you may check in with a debit or credit card as a form of payment. The hotel requires a daily $200 authorization for incidentals, which gets released upon departure if additional charges not incurred.

We are a 100% non-smoking hotel.

Yes, our daily amenity fee of $66.67 per night with taxes included Fitness/Yoga classes, in room Wi-Fi connection, local and 1-800 phone calls, 24-hour Concierge and Front Desk services, Daily Yoga and Fitness Classes in our world-class two-story fitness complex, access to our exclusive beach club on South Beach and two complimentary drinks upon arrival.

There is no additional charge for wireless internet. It is included in the amenity fee.

Yes, The Elser Hotel features a 10,000 sq. ft. state-of-the-art multiple level fitness complex, which is open 24 hours. Additionally, complimentary fitness classes are available on a daily basis as well as an outdoor yoga deck.

Appointment for private physical training sessions with licenced professionals are also available. Check-out our Experiences page for more information!

Yes, The Elser Hotel features a 132' wraparound resort style pool on the outdoor roof deck, with a gradient entryway and shallow-end (perfect for families) as well as a 16-person swim-spa hot-tub.

Yes, we accept package deliveries for registered guests. We can hold up to five (5) packages complimentary for up to seven (7) days. After this period or if the package limit is exceeded, the following fees apply:

Additional packages (beyond the first 5):

• Under 20 pounds: $5 per package
• 20 pounds or more: $10 per package

Extended storage (beyond 7 days):

• Under 20 pounds: $3 per package per day
• 20 pounds or more: $5 per package per day

To ensure smooth processing, please ensure packages are addressed to the name on the reservation.

Please plan your shipments accordingly to minimize additional fees. For any questions, feel free to contact the front desk or our concierge team.

Yes, The Elser Hotel is a pet-friendly hotel in Miami. All pets must be registered at the front desk upon arrival, with a $125 non-refundable deposit due at check-in. A maximum of two pets per room is allowed, each weighing no more than 75 pounds.

Please note:

• Pets are not permitted on the Amenity Deck. However, service animals are welcome at the rooftop bar in accordance with ADA regulations.
• A cleaning fee of up to $250 may be applied if pet waste is found in guest rooms, hallways, elevators, or other public areas of the hotel.
• Guests are responsible for their pets at all times and must ensure that they do not disturb other guests or damage hotel property.

Vice Versa, an intimate Italian aperitivo bar and restaurant located on our lobby level. Mon-Sat: 5 PM - 12 AM (Happy Hour Mon - Thu: 5 - 7PM)

Rooftop Bar located on our Pool Deck. Open for Cocktails Daily. Mon-Thu: Noon-7 PM | Fri-Sun 11 AM - 8 PM  

The Elser Hotel also offers In-Suite-Dining options and as well as a fully stocked In-Suite-Market of light bites, beverages and libations. 

Yes, The Elser Hotel offers convenient valet parking for guests. Pricing is $75 per day (inclusive of taxes).

Please note that rates are subject to change and availability.

The Elser Hotel is 7 miles away from Miami International airport which is approximately a 20-minute drive. 

Yes; housekeeping stayover services will be performed every other day. Guests may speak with the front desk to coordinate additional stayover services during their stay. 

At The Elser Hotel, your family's safety is our utmost priority. We provide cribs for our youngest guests upon request, available on a first-come, first-served basis. We adhere strictly to safety guidelines, providing only a snug, well-fitted crib sheet, without pillows, comforters, or blankets, to minimize any risk. All cribs and their components are thoroughly sanitized, ensuring a clean, secure, and welcoming environment for your peace of mind.

The Elser Hotel is the ultimate destination for Miami Heat fans looking to elevate their game day experience. Here's why we’re the best choice:

• Prime Location: Conveniently located in Downtown Miami, The Elser Hotel is just a 5-minute walk from the Kaseya Center, making it easy to catch all the action without the hassle of parking or traffic.
• Luxurious Accommodations: Enjoy residential-style suites with floor-to-ceiling windows, full kitchens, and walk-out balconies offering stunning views of Biscayne Bay and the Miami skyline.
• Pre-Game & Post-Game Amenities: Start your night with drinks at our rooftop pool bar or dine at Vice-Versa, our on-site restaurant. After the game, relax in our spacious suites or unwind in our 16-person swim-spa hot tub.
• Exclusive Offers for Fans: Look out for our game night specials or package deals, perfect for Heat fans looking to make the most of their trip.
  Access to Vibrant Miami: Beyond basketball, you’re steps away from world-class dining, shopping, and entertainment in Downtown Miami.

Whether you're in Miami for a single game or the entire season, The Elser Hotel provides the perfect combination of comfort, convenience, and excitement for Miami Heat fans. Book your stay today and cheer on the Heat in style!

Stay close to the action at The Elser Hotel—where Miami Heat fans feel at home.

If you're intersted in joining The Elser Hotel & Residences team, you may view opportunities at the following website: The Elser Hotel & Residences - Career Opportunities

The Elser Hotel is the closest hotels to the Miami Cruise Port, located just 1.5 miles away. With a quick 5-10 minute drive, it’s the perfect choice for travelers seeking proximity and convenience.

Yes, The Elser Hotel offers a reliable shuttle service to the Miami Cruise Port for an additional fee, through one of our local partners. Our concierge team can help you schedule your ride, ensuring a seamless transfer to your cruise departure.

The Elser Hotel provides top-notch amenities tailored to cruise travelers, including:

• Early check-in and late check-out options.
• Secure luggage storage for pre- or post-cruise convenience.
• Fully equipped rooms and suites with kitchenettes for extended stays.
• A rooftop pool and lounge area to relax before your trip.
• High-speed Wi-Fi and concierge services to plan your itinerary.
• Parking Packages to allow your car to remain at the property while you are at sea.

The Elser Hotel is the ultimate choice for cruise passengers because:

• It’s just minutes away from the Miami Cruise Port.
• Guests enjoy luxurious amenities like a rooftop pool and fully equipped suites.
• The location in Downtown Miami offers easy access to attractions, shopping, and dining.
• The hotel’s commitment to personalized service ensures a stress-free stay.

Yes, The Elser Hotel offers In-Suite-Dining options to all guests. Food service is currently available from 7:30a - 4:00p, daily. Menus can be found in each suite, accessible via QR code with up-to-date information. 

Yes, The Elser Hotel & Residences shares the same address, amenities, and services as The Elser Residences. In fact, our property is a unique combination of luxury hotel accommodations and privately owned residences, all within one iconic tower in Downtown Miami.

Many of the suites in our rental program are individually owned condominium residences that are professionally managed and operated under The Elser Hotel brand. Guests who book through The Elser Hotel enjoy full access to all on-site amenities, including our rooftop pool deck, swim-spa hot tub, fitness complex, exclusive beach club access, and more—just like a resident would.

Yes. The Elser offers a professionally managed rental program for qualified unit owners. Participating in our program allows your residence to operate as a fully serviced hotel suite, generating rental income while maintaining luxury hospitality standards. Contact our Owner Relations Team for more information.