FAQs
When is check in/check out time?
Check-in time is 4:00 PM.
Check-out time is 11:00 AM.
What is the minimum age to check-in?
The minimum age for check-in is 21.
Is my ID/passport required at check in?
Yes, a valid government issues passport or ID is required at the time of check-in.
Can I check in with my debit card?
Yes, you may check in with a debit or credit card as a form of payment. The hotel requires a daily $200 authorization for incidentals, which gets released upon departure if additional charges not incurred.
Do you allow smoking on property?
We are a 100% non-smoking hotel.
Does the hotel have an amenity fee?
Yes, our daily amenity fee of $65.54 per night with taxes included Fitness/Yoga classes, in room Wi-Fi connection, local and 1-800 phone calls, 24-hour Concierge and Front Desk services, Daily Yoga and Fitness Classes in our world-class two-story fitness complex, access to our exclusive beach club on South Beach and two complimentary drinks upon arrival.
How much do you charge for wireless internet access?
There is no additional charge for wireless internet. It is included in the amenity fee.
Do you have a fitness center? What are the hours?
Yes, the hotel features a state-of-the-art multiple level fitness center which is open 24 hours. Additionally, fitness classes are available on a weekly basis as well as an outdoor yoga deck.
Do you have a pool?
Yes, the hotel features a wraparound resort style pool on the outdoor roof deck, with a gradient entryway and shallow-end (perfect for families) as well as a 16-person swim-spa hot-tub.
Is the hotel pet friendly?
Yes, we are pet friendly. All pets are required to be registered at the front desk with a $100 non-refundable deposit due at check-in. There is a limit of 2 pets per room with a weight limit of under 75 pounds each.
Are there dining options available?
Vice Versa, an intimate Italian aperitivo bar and restaurant located on our lobby level. Mon-Sat: 5 PM - 12 AM (Happy Hour Mon - Thu: 5 - 7PM)
Rooftop Bar located on our Pool Deck. Open for Cocktails Daily. Mon-Thu: Noon-7 PM | Fri-Sun 11 AM - 8 PM
Do you have parking available?
The hotel offers valet service at $55 a day.
How far is your hotel from the airport?
The hotel is 7 miles away from Miami International airport which is approximately a 30-minute drive.
Does the hotel have housekeeping stayover services?
Yes; housekeeping stayover services will be performed every other day. Guests may speak with the front desk to coordinate additional stayover services during their stay.
Does The Elser offer cribs for young children?
At The Elser Hotel, your family's safety is our utmost priority. We provide cribs for our youngest guests upon request, available on a first-come, first-served basis. We adhere strictly to safety guidelines, providing only a snug, well-fitted crib sheet, without pillows, comforters, or blankets, to minimize any risk. All cribs and their components are thoroughly sanitized, ensuring a clean, secure, and welcoming environment for your peace of mind.
Where can I learn more about opportunities to join the team?
If you're intersted in joining The Elser Hotel & Residences team, you may view opportunities at the following website: The Elser Hotel & Residences - Career Opportunities