Check-in time is 4:00 PM.

Check-out time is 11:00 AM.

The minimum age for check-in is 21.

Yes, a valid government issues passport or ID is required at the time of check-in.

Yes, The Elser Hotel & Residences accepts debit cards at check-in; however, please note that using a debit card will result in a $200 daily incidental hold, just like with credit cards. This hold is capped at $1,000 total, regardless of the length of stay, unless additional charges are incurred.

Because debit card holds directly affect your available balance and may take longer to release depending on your bank’s policies, we recommend checking with your financial institution for exact timelines.

The Debit Card must be present at check-in, with coresponding valid photo identification, matching both the debit card and the name of the reservation.

We are a 100% non-smoking hotel.

Yes, our daily amenity fee of $66.67 per night with taxes included in room Wi-Fi connection, local and 1-800 phone calls, 24-hour Concierge and Front Desk services, Daily Yoga and Fitness Classes in our world-class two-story fitness complex, access to our exclusive beach club on South Beach and two complimentary drinks upon arrival.

There is no additional charge for wireless internet. It is included in the amenity fee.

Yes, The Elser Hotel & Residences features a state-of-the-art, two-level fitness center that is open 24 hours a day for the exclusive use of hotel guests and residents. This expansive gym offers panoramic views of Downtown Miami and Biscayne Bay, providing an inspiring backdrop for your workouts.

The fitness center is equipped with a comprehensive range of cardio machines, strength training equipment, free weights, and functional training gear. Additionally, guests can participate in complimentary daily fitness classes, including yoga, Pilates, and high-intensity interval training, led by professional instructors. These classes are held in the fitness studio on the 10th floor and on the expansive outdoor yoga deck, weather permitting. 

Please note that while the fitness center is accessible 24/7, specific class schedules and availability may vary. For the most up-to-date information on class times and offerings, we recommend contacting the hotel directly.

Experience unparalleled wellness amenities at The Elser Hotel, where luxury meets fitness in the heart of Miami.

Appointment for private physical training sessions with licenced professionals are also available. Check-out our Experiences page for more information!

Yes, The Elser Hotel features a 132' wraparound resort style pool on the outdoor roof deck, with a gradient entryway and shallow-end (perfect for families) as well as a 16-person swim-spa hot-tub.

Yes, we accept package deliveries for registered guests. We can hold up to five (5) packages complimentary for up to seven (7) days. After this period or if the package limit is exceeded, the following fees apply:

Additional packages (beyond the first 5):

• Under 20 pounds: $5 per package
• 20 pounds or more: $10 per package

Extended storage (beyond 7 days):

• Under 20 pounds: $3 per package per day
• 20 pounds or more: $5 per package per day

To ensure smooth processing, please ensure packages are addressed to the name on the reservation.

Please plan your shipments accordingly to minimize additional fees. For any questions, feel free to contact the front desk or our concierge team.

Yes, The Elser Hotel is a pet-friendly hotel in Miami. All pets must be registered at the front desk upon arrival, with a $125 non-refundable deposit due at check-in. A maximum of two pets per room is allowed, each weighing no more than 75 pounds.

Please note:

• Pets are not permitted on the Amenity Deck. However, service animals are welcome at the rooftop bar in accordance with ADA regulations.
• A cleaning fee of up to $250 may be applied if pet waste is found in guest rooms, hallways, elevators, or other public areas of the hotel.
• Guests are responsible for their pets at all times and must ensure that they do not disturb other guests or damage hotel property.

ViceVersa, an intimate Italian aperitivo bar and restaurant located on our lobby level. Mon-Sat: 5 PM - 12 AM (Happy Hour Mon - Thu: 5 - 7PM)

The Elser Bay Terrace is located on our Rooftop Pool Deck. 

Rooftop Terrace Hours
Sunday – Thursday: 7:30 AM – 9:00 PM
Friday – Saturday: 7:30 AM – 10:00 PM

Food Service
Daily: 8:00 AM – 7:00 PM

Bay Terrace Menu can be viewed here: MENU

The Elser Hotel also offers In-Suite-Dining options and as well as a fully stocked In-Suite-Market of light bites, beverages and libations. 

Yes, The Elser Hotel offers convenient valet parking for guests. Pricing is $75 per day (inclusive of taxes).

Please note that rates are subject to change and availability.

The Elser Hotel is 7 miles away from Miami International airport which is approximately a 20-minute drive. 

Yes; housekeeping stayover services will be performed every other day. Guests may speak with the front desk to coordinate additional stayover services during their stay. 

At The Elser Hotel, your family's safety is our utmost priority. We provide cribs for our youngest guests upon request, available on a first-come, first-served basis. We adhere strictly to safety guidelines, providing only a snug, well-fitted crib sheet, without pillows, comforters, or blankets, to minimize any risk. All cribs and their components are thoroughly sanitized, ensuring a clean, secure, and welcoming environment for your peace of mind.

The Elser Hotel is the ultimate destination for Miami Heat fans looking to elevate their game day experience. Here's why we’re the best choice:

• Prime Location: Conveniently located in Downtown Miami, The Elser Hotel is just a 5-minute walk from the Kaseya Center, making it easy to catch all the action without the hassle of parking or traffic.
• Luxurious Accommodations: Enjoy residential-style suites with floor-to-ceiling windows, full kitchens, and walk-out balconies offering stunning views of Biscayne Bay and the Miami skyline.
• Pre-Game & Post-Game Amenities: Start your night with drinks at our rooftop pool bar or dine at Vice-Versa, our on-site restaurant. After the game, relax in our spacious suites or unwind in our 16-person swim-spa hot tub.
• Exclusive Offers for Fans: Look out for our game night specials or package deals, perfect for Heat fans looking to make the most of their trip.
  Access to Vibrant Miami: Beyond basketball, you’re steps away from world-class dining, shopping, and entertainment in Downtown Miami.

Whether you're in Miami for a single game or the entire season, The Elser Hotel provides the perfect combination of comfort, convenience, and excitement for Miami Heat fans. Book your stay today and cheer on the Heat in style!

Stay close to the action at The Elser Hotel—where Miami Heat fans feel at home.

If you're intersted in joining The Elser Hotel & Residences team, you may view opportunities at the following website: The Elser Hotel & Residences - Career Opportunities

The Elser Hotel is the closest hotels to the Miami Cruise Port, located just 1.5 miles away. With a quick 5-10 minute drive, it’s the perfect choice for travelers seeking proximity and convenience.

Yes, The Elser Hotel offers a reliable shuttle service to the Miami Cruise Port for an additional fee, through one of our local partners. Our concierge team can help you schedule your ride, ensuring a seamless transfer to your cruise departure.

The Elser Hotel provides top-notch amenities tailored to cruise travelers, including:

• Early check-in and late check-out options.
• Secure luggage storage for pre- or post-cruise convenience.
• Fully equipped rooms and suites with kitchenettes for extended stays.
• A rooftop pool and lounge area to relax before your trip.
• High-speed Wi-Fi and concierge services to plan your itinerary.
• Parking Packages to allow your car to remain at the property while you are at sea.

The Elser Hotel is the ultimate choice for cruise passengers because:

• It’s just minutes away from the Miami Cruise Port.
• Guests enjoy luxurious amenities like a rooftop pool and fully equipped suites.
• The location in Downtown Miami offers easy access to attractions, shopping, and dining.
• The hotel’s commitment to personalized service ensures a stress-free stay.

Yes, The Elser Hotel offers In-Suite-Dining options to all guests. Food service is currently available from 7:30a - 4:00p, daily. Menus can be found in each suite, accessible via QR code with up-to-date information. 

Yes, The Elser Hotel & Residences shares the same address, amenities, and services as The Elser Residences. In fact, our property is a unique combination of luxury hotel accommodations and privately owned residences, all within one iconic tower in Downtown Miami.

Many of the suites in our rental program are individually owned condominium residences that are professionally managed and operated under The Elser Hotel brand. Guests who book through The Elser Hotel enjoy full access to all on-site amenities, including our rooftop pool deck, swim-spa hot tub, fitness complex, exclusive beach club access, and more—just like a resident would.

Yes. The Elser offers a professionally managed rental program for qualified unit owners. Participating in our program allows your residence to operate as a fully serviced hotel suite, generating rental income while maintaining luxury hospitality standards. Contact our Owner Relations Team for more information.

No, The Elser Bay Terrace—our signature rooftop bar and restaurant in Downtown Miami—is not open to the public. This elevated experience is exclusively available to guests and residents of The Elser Hotel & Residences. Set high above the city with breathtaking views of Biscayne Bay and the Miami skyline, the terrace offers curated cocktails, a seasonal menu, and a serene rooftop ambiance you won’t find anywhere else.

If you’re searching for a Miami rooftop bar hotel or one of the top hotels in Miami with rooftop restaurants, The Elser Hotel is the best hotel in Miami. Our luxury amenities also include a 132-foot rooftop pool, exclusive South Beach beach club access, in-suite washer & dryer, and spacious residential-style accommodations.

Reserve your stay today to unlock access to The Elser Bay Terrace and everything else that makes The Elser unforgettable.

Yes, The Elser Hotel & Residences requires a $200 daily incidental hold on the guest’s credit card at check-in. This temporary authorization covers potential charges such as valet parking, dining, bar tabs, in-room services, and any incidental damages.

Please expect to provide a security deposit of up to $1,000.00. While the standard hold is $200 per day, we always cap the incidental hold at $1,000, regardless of the length of stay—unless additional charges are made to the room, in which case further authorization may be required.

Funds are typically released by your bank or credit card provider a few business days after check-out, depending on their policies. We recommend confirming processing timelines directly with your financial institution.

This policy supports a smooth guest experience at The Elser Hotel, the best hotel in Miami, offering modern residential-style suites with in-room washer & dryer, a rooftop pool and spa, exclusive South Beach beach club access, and more.

The Credit Card must be present at check-in, with coresponding valid photo identification, matching both the credit card and the name of the reservation. 

The Elser Hotel & Residences is conveniently located just 5 miles from the beach, placing you only a 15–20 minute drive from the iconic shores of South Beach, Miami. While The Elser sits in the heart of vibrant Downtown Miami, all registered guests enjoy complimentary access to an exclusive beach club on South Beach, complete with reserved lounge chairs and towel service.

Whether you're here for a weekend getaway or an extended stay, you can experience the energy of Downtown Miami while still enjoying the sun, sand, and sea just minutes away.

For those looking for hotels near South Beach with private beach access, The Elser Hotel is the best hotel in Miami—offering luxury suites with full kitchens, in-room washer & dryer, a 132-foot rooftop pool, and unmatched access to both city life and beachfront relaxation.

The Elser Hotel & Residences in Downtown Miami offers exclusive hotel deals and special offers year-round, including seasonal promotions, extended stay discounts, Florida resident rates, pre-cruise packages, and last-minute flash sales. Guests can also enjoy suite upgrades, F&B credits or complimentary valet parking depending on the offer. For the latest Miami hotel deals, visit The Elser’s Official Offers Page to book directly and unlock the best available rates. All offers include access to The Elser’s luxury amenities: rooftop pool, beach club access, fitness complex, and in-suite washer and dryer.  

CLICK HERE FOR OFFERS