ACCESSIBILITY STATEMENT

The Elser Hotel and Residences (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website. We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at FrontOfficeManagers@TheElserHotel.com with a description of the issue you encountered and your contact information. Your experience matters to us.

The Elser Hotel and Residences website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities:

The Elser Hotel and Residences is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property features:

• Accessible public entrance.
• The registration and concierge desk is 48” high. Guests who are unable to access the registration and concierge desk will receive personal assistance.
• Accessible route from the public entrance to the registration area and accessible rooms.
• Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.
• Accessible emergency exit.
• Accessible public restroom.
• Accessible route from parking area to the main entrance.
• Accessible parking.
• TTY for guest use.
• Visual (strobe light) alarms.
• Guest room televisions have closed captioning or closed captioning decoders are provided.
• Accessible food and beverage outlets:
  • Bayview Rooftop Bar & Kitchen
  • Vice Versa
• Accessible route to food and beverage outlets from the public entrance and accessible rooms.
• Accessible meeting and event facilities, and accessible route to all meeting and event facilities from the public entrance and accessible rooms.
• Accessible exercise facilities, and accessible route to exercise facilities from the public entrance and accessible rooms.
• Service animals are welcome at The Elser Hotel and Residences
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• door knock alert, ADA carrying case, phone strobe flasher

Accessible Guest Rooms:

Accessible Bay View Studio Suite with King Bed ADA

• 1 King Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• Door knock alert, ADA carrying case, phone strobe flasher

Accessible Bay View One Bedroom Suite with King Bed ADA with 1 King Bed

• 1 King Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• Door knock alert, ADA carrying case, phone strobe flasher

Accessible Ocean View ADA Two Bedroom Suite with 1 King and 1 Queen Beds

• 1 King Bed and 1 Queen Bed
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• Door knock alert, ADA carrying case, phone strobe flasher

Accessible City View Three Bedroom Suite ADA with 1 King, 2 Queen Beds

• 1 King Bed and 2 Queen Beds
• Room with either roll-in shower or tub shower with grab bars
• TTY /TDD kit, telecommunication terminal, telephone amplifier, alarm clock with bed shaker available
• Door knock alert, ADA carrying case, phone strobe flasher

PUBLIC SPACES

Accessible public entrance:

• Entrance doors width: 34 inches
• Ramp width: 60 inches
• Pathway width: 70 feet
• Wheelchair maneuvering clearance: 46 feet long and 61 inches wide
• Distance from parking: 20 feet
• Route from the public entrance to the registration area: 40 feet
• Distance: 73 feet from West to entrance and 108 feet from East to entrance
• Pathway width: Greater than 60 inches
• Wheelchair maneuvering clearance: Greater than 60 inches

Accessible route to elevator:

• Distance to elevators from entrance (in feet): 50 feet
• Pathway width: Greater than 60 inches
• Distance to elevators from registration desk: 40 feet
• Pathway width: 60 inches
• Elevator’s measurements: 75" x 65"
• Width of the elevator doors: 40 inches
• Wheelchair maneuvering clearance: 60 inches

Accessible route from parking area to the main entrance:

• Distance to hotel entrance: 20 feet
• Distance to front desk: 188 feet
• Pathway width: Greater than 60 inches
• Pathway incline degree: N/A
• Wheelchair maneuvering clearance: Greater than 60 inches

Registration Desk:

• Desk height (in feet or inches): 42 inches
• Desk width (in feet or inches): 3 Desks at 190 inches
• Wheelchair accessible (Y/N): Yes
• Wheelchair maneuvering clearance: Greater than 60 inches

Accessible Concierge Desk:

• Desk height: 42 inches
• Desk width: 128 inches
• Wheelchair accessible (Y/N): Yes
• Wheelchair maneuvering clearance (in inches): Yes 60 inches

Public Restrooms:

• Door width: 36 inches
• Toilet height: 14 inches
• Are there grab bars: Yes
• Stall size: 30 inches
• Stall maneuvering clearance: Yes 60 inches
• Sink height – 84 inches– Is the pluming wrapped with insulation?: Yes
• Height of the mirror – Is it accessible height: 48 inches
• Are lavatory controls accessible: Yes
• Wheelchair maneuvering clearance: Yes

Food& Beverage, Meeting and Event Facilities, Business Center, Gym, Pool:

• Distance to public entrance: N/A
• Pathway width: 73 inches
• Distance to elevators: 30 feet
• Distance to bathrooms: 25 feet
• Restaurant entrance door width: 6 feet
• Table heights – clearance knees/toes: Knees 5 inches / Toes 27 ? inches
• Water fountains accessible and the height (in inches): 33 inches
• Special Gym equipment: N/A
• Pool lifts: Yes
• Wheelchair maneuvering clearance: 72 inches
• List any visual impaired systems: N/A
• List any hearing-impaired system: N/A
• Any additional ADA information: N/A

Rooms & Suites

Accessible Studio

• Room Size: 407 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width: : The entrance doorway to the guest room provides at least 32 inches of clear width:
• Bed type: This room has 1 King Bed
• Bed size: The bed size is approximately 76 inches x 80 inches
• Bed height: The bed height is approximately 28 inches
• Wheelchair maneuvering clearance: There is 37 inches of clearance at foot of the bed

Toilet & Sink

• Door width: : The entrance doorway to the guest room provides at least 32 inches of clear width
• Height of toilet: The toilet seat is between 14 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror 42 inches off the floor – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 40 inches

Roll-in Shower:

• Identify if Standard, Alternative or Transfer: Standard
• Is there a shower seat? Yes If so, is it foldable or permanent: Foldable
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes

Tub:

• Is there a seat? No
• Are there grab bars?: Yes
• Is there a detachable hand-held spray unit?: Yes

Accessible One Bedroom Suite

• Room Size: 572 - 641 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width: : The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 1 King Bed
• Bed size: The bed size is approximately 76 inches x 80 inches
• Bed height: The bed height is approximately 28 inches
• Wheelchair maneuvering clearance: There is 37 inches of clearance at foot of the bed

Toilet & Sink

• Door width: The entrance doorway to the bathroom provides 32″ inches of clear width
• Height of toilet: The toilet seat is between 14 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror 42 inches off the floor – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 36 inches

Roll-in Shower:

• Identify if Standard, Alternative or Transfer: Yes
• Is there a shower seat? If so, is it foldable or permanent: Foldable
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes

Tub:

• Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head: No
• Are there grab bars?: Yes
• Is there a detachable hand-held spray unit?: Yes

Accessible ADA Two Bedroom Suite

• Room Size: 956 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width: : The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 1 King bed and 1 Queen Bed
• Bed size: The bed size is approximately 76 inches x 80 inches for King bed and 60 inches x 80 inches for Queen bed
• Bed height: The bed height is approximately 28 inches
• Wheelchair maneuvering clearance: There is 37 inches of clearance at foot of the bed

Toilet & Sink:

• Door width: The entrance doorway to the bathroom provides 32" inches of clear width
• Height of toilet: The toilet seat is between 14 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror 42 inches off the floor – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 40 inches

Roll-in Shower:

• Identify if Standard, Alternative or Transfer: Standard
• Is there a shower seat? If so, is it foldable or permanent: No
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes

Tub:

• Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head: No
• Are there grab bars?: Yes
• Is there a detachable hand-held spray unit?: Yes

Accessible Three Bedroom Suite ADA

• Room Size: 1307 square feet
• What type of key lock is on guest room door?: RFID with Lever
• Visual (strobe light) alarms (Y/N): Yes
• Braille signage throughout (Y/N): No
• Door width: : The entrance doorway to the guest room provides at least 32 inches of clear width
• Bed type: This room has 1 King bed and 2 Queen beds
• Bed size: The bed size is approximately 76 inches x 80 inches for King bed and 60 inches x 80 inches for Queen beds
• Bed height: The bed height is approximately 28 inches
• Wheelchair maneuvering clearance: There is 30 inches of clearance width on the sides of the beds

Toilet & Sink:

• Door width: The entrance doorway to the bathroom provides 32″ inches of clear width
• Height of toilet: The toilet seat is between 14 and 19 inches above the floor and has grab bars on the adjacent walls
• Toilet Grab Bars: Yes
• Height of sink – clearance – is the pluming wrapped with insulation?: The lavatory sink provides knee clearance of at least 30 inches wide, 32 inches tall and 17 inches deep, all of the under-sink plumbing is wrapped
• Height of the mirror 42 inches off the floor – Is it accessible height?: All wall mounted accessories and equipment are within 48 inches of the floor
• Are lavatory controls accessible?: Yes
• Wheelchair maneuvering clearance: 40 inches

Roll-in Shower:

• Identify if Standard, Alternative or Transfer: Standard
• Is there a shower seat? If so, is it foldable or permanent: N/A
• Is there a detachable hand-held spray unit? (Y/N): Yes
• Are there grab bars? (Y/N): Yes